Introduction
Welcome to Plantz. By accessing our website or using our gardening services, you agree to the following terms. These terms are designed to keep everything clear, fair, and transparent for both you and our team.
Terms & Conditions
Effective Date :
Use of Our Services
Plantz provides gardening and outdoor maintenance services designed to care for and improve your space. By booking or using our services, you agree to provide accurate information and ensure safe access to your property when required.
You must provide correct contact and service details
You are responsible for ensuring access to your garden at the scheduled time
Any special conditions or risks should be communicated in advance
We reserve the right to refuse or reschedule services if conditions are unsafe or unclear.
Bookings & Scheduling
All services must be scheduled in advance through our website or by contacting our team. Once a booking is confirmed, we will allocate time and resources accordingly. You may request to reschedule or cancel a booking with prior notice. Last-minute cancellations may affect future availability or incur a service adjustment depending on the situation.
We aim to be flexible, but also value time and planning—for both our team and our clients.
Pricing & Payments
Our pricing is based on the size of your garden, the type of service required, and the frequency of maintenance. Quotes are provided clearly before any work begins.
Payments must be made through approved methods
Ongoing services may follow a recurring payment structure
Additional work outside the agreed scope may be charged separately
We ensure full transparency—no hidden fees or unexpected charges.
Service Scope & Limitations
Plantz provides professional care based on experience and best practices. However, gardening is influenced by natural factors beyond our control.
We do not guarantee specific outcomes related to plant growth, weather conditions, or environmental changes. While we aim for the best results, nature plays a role in how gardens evolve over time. Any additional requests outside the agreed scope should be discussed and approved before work continues.
Property Access & Responsibility
To deliver our services effectively, we may require access to your outdoor space in your absence. We treat every property with care and respect.
You are responsible for securing pets and notifying us of hazards
We are not liable for pre-existing damage or hidden risks
Any fragile or valuable items should be safely stored beforehand
We aim to leave every garden cleaner, safer, and better than we found it.
Cancellations & Refunds
We understand that plans change. You may cancel or reschedule services with reasonable notice. Refunds are considered based on the nature of the service and the timing of the cancellation. Completed services are generally non-refundable, but we are always open to resolving concerns fairly.
Our goal is to maintain trust, not rigid policies.
Website Use
By using our website, you agree not to misuse its content or functionality. All materials, including text, design, and branding, belong to Plantz unless stated otherwise. You may not copy, reproduce, or distribute any part of the website without permission.
Limitation of Liability
While we take every precaution to deliver high-quality service, Plantz is not liable for indirect, incidental, or unforeseen damages resulting from service use.
Our responsibility is limited to the value of the service provided, and we always aim to resolve issues in a fair and reasonable way.
Changes to These Terms
We may update these Terms & Conditions as our services evolve. Any changes will be posted on this page with an updated effective date. Continued use of our services means you accept the latest version of these terms.
Policy Updates
We may update this Privacy Policy occasionally to align with changes in our services or legal rules. All updates will be clearly displayed on this page. The revised effective date will also be shown alongside the changes for your reference.
Contact us
If you have any questions or concerns about this Privacy Policy or how your information is handled, our team is here to help.
Email: support@plantz.com
Phone: +1 213 784 7421